join
 
  
  

philosophy
Learn more
 

Shopping Bag  
 
shop
 
Handbags & Purses
 
Shoulder Bags
 
Backpacks
 
Work & Laptop Bags
 
Baby Carriers
 
Luggage & Travel Bags
 
Sports & Gym Bags
 
Accessories
 
Apparel
 
Gift Cards
 
On Sale
 

care
 

find
 
  
 
 
 
Customer Service
 
Contact Us

     Customers - please inquire at service@sherpani.com
     Retailers - please inquire at info@sherpani.com
     Call Us - 720.214.2194 (between 8:30 am - 5:30 pm MST Mon - Fri)
     Fax - 720.214.2197

     Want to send us something by post?
     Our address is:
     Sherpani
     2400 Central Ave, Suite E
     Boulder, CO 80301

 
Sherpani’s Customer Commitment – Order with Confidence

     -  Lifetime Warranty on All Purchases
     -  Excellent Customer Service
     -  Easy Returns and Exchanges
     -  Live Customer Care Phone Support

 
Easy Returns/Exchanges

     Would you like to return/exchange an item you purchased on the Sherpani website?

     * For purchases made through 3rd party or retail stores -
          please make your return or exchange at the original point of purchase.

 
Lifetime Warranty

     Sherpani warrants to the orginal consumer that our products are free from defects in material and workmanship for as long as the purchaser owns the product - period. We will repair or replace any product that has failed due to defects encountered during normal use. If the product is found to be defective, Sherpani will repair or replace the product with the same or comparable product regardless of when purchased.

 
Customer Testimonials

     Want to hear what customers are saying about us? Visit the Sherpani Customer Testimonial page.

 
Baby Carrier User Manual

     The Sherpani Baby Carrier User Manual for both the Rumba and Rumba Superlight Baby Carriers.

 
Social Networking

     Connect to our Facebook page; Sherpani's Facebook Page Our goal with this page will be to inform you of product information, special Facebook coupons, website updates, and general Sherpani activities, events, and causes we believe in. Connect now and get in the loop.

     Follow us on Twitter; Sherpani on Twitter is a great place to find out what is happening on our website when it happens or find out information about upcoming tradeshows.

 
Repairs

     Looking for information on how to get your product repaired?

 
News

     Get the latest, Sherpani News.

 
Sherpani Bag Care Instructions

     - Spot Hand Wash With Mild Soap
     - No Bleach
     - No Iron
     - No Tumble Dry; Air Dry Only
     - No Dry Clean

 
Register My Bag

     Thank you so much for your Sherpani Purchase.
     We do hope you are enjoying your bag! Sherpani no longer requires online registration.
     All our bags now come pre-registered to the original purchaser.
     Thank you for supporting Sherpani, and enjoy!

 
Privacy Policy

     Read how we respect your privacy on our Privacy Policy page.

 
Website Security

     Learn more about how we protect your information with our Website Security.