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Sherpani People
 
Product Repairs
                                     
First Name:
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Address 2:
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Need to get a repair made on your product? Just fill out this short form; once it is submitted you will receive an email confirmation with a repair authorization number (RA). Please keep this number handy and include this RA number with the pack when you mail it to our repair center.

Please Note: All packs must be clean and free of dirt or they cannot be put under a sewing machine; sending a dirty pack might result in a cleaning charge.

In most cases repairs will be completed within two weeks, and will be done free of charge (based on the conditions of our warranty).

If our repair specialists determine that the repair is a special situation or is not covered under warranty, you will be notified as to the length of time it will take to make the repair, and/or what the cost will be, before any work is begun.

Once you have filled out the form, send your pack to:

Ripstop Repairs
Attn: Sherpani Repairs
2500 47th Street Unit 11
Boulder, CO 80301
(720) 214-2194